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Burning Tree Self Storage: Frequently Asked Questions (FAQs)

If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

All contracts are month-to-month. However, we do require a 30-day notice before you move out.

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

No, we rent on a month-to-month basis unless the customer requests otherwise.

You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly. Kiosk available for payments 7AM - 10PM.

Checks, money orders, VISA, MasterCard, American Express and Discover, and cash.

Yes. We sell various moving supplies in our office.

You can either use our Storage Guide on our website or call our manager for assistance.

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.

Yes. You are welcome to use our complimentary carts to move in.